Effective Date: March 3, 2026 PULSE HVAC Inc. ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect the following categories of personal information: - Contact Form Data: Name, email address, phone number, and service address when you submit a contact or booking form. - Usage Data: Pages visited, time spent on site, browser type, IP address, and referring URLs collected automatically via Google Analytics. - Marketing & Retargeting Data: Behavioral data collected through marketing cookies and retargeting pixels (e.g., Google Ads, Meta Pixel) to serve relevant advertisements.
We use the information we collect to: - Respond to your service inquiries and schedule appointments - Provide, operate, and improve our HVAC services - Send service reminders, confirmations, and follow-up communications - Analyze website usage to improve user experience - Deliver targeted advertising through remarketing campaigns - Comply with applicable legal obligations
We use the following types of cookies and tracking technologies: - Essential Cookies: Required for the website to function properly. Cannot be disabled. - Analytics Cookies: Google Analytics collects anonymized data about how visitors use our site (pages viewed, session duration, traffic source). - Marketing Cookies: Retargeting pixels (e.g., Google Ads, Meta/Facebook Pixel) track your visit to show you relevant ads on other platforms. How to manage cookies: You can control cookies through your browser settings. Opt out of Google Analytics at tools.google.com/dlpage/gaoptout. Opt out of interest-based ads at optout.aboutads.info or youradchoices.com.
We do not sell your personal information in the traditional sense. We may share your information with: - Service Providers: Third-party vendors who assist with website hosting, scheduling, payment processing, and communications, bound by confidentiality obligations. - Analytics Providers: Google Analytics and similar services that help us understand website usage. - Advertising Partners: Marketing platforms to deliver targeted advertisements based on your browsing activity. - Legal Obligations: Law enforcement or government agencies when required by law or to protect our rights.
As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): - Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, and how it is used and shared. - Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions. - Right to Correct: You may request that we correct inaccurate personal information we hold about you. - Right to Opt-Out: You may opt out of the sale or sharing of your personal information for cross-context behavioral advertising. - Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. To exercise your rights, contact us at (916) 850-2221 or by mail at 6430 Rolling Way, Carmichael, CA 95608. We will respond to verified requests within 45 days.
Under the CCPA/CPRA, you have the right to opt out of the sale or sharing of your personal information. We may share personal information with advertising partners for cross-context behavioral advertising purposes, which may constitute "sharing" under California law. To opt out, please contact us at (916) 850-2221 or write to us at 6430 Rolling Way, Carmichael, CA 95608. You may also manage your preferences through your browser's cookie settings or opt-out tools listed in Section 3.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years. Analytics data is retained per the default Google Analytics retention settings (26 months). You may request deletion of your data at any time.
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information promptly.
In compliance with the California Online Privacy Protection Act (CalOPPA), we post this Privacy Policy conspicuously on our website. This policy discloses what information we collect, how we use it, and how users can review and request changes to their information. Last modified: March 3, 2026.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
For questions, requests, or concerns about this Privacy Policy or your personal information, please contact us: PULSE HVAC Inc. 6430 Rolling Way Carmichael, CA 95608 Phone: (916) 850-2221
© 2026 PULSE HVAC Services. All rights reserved.
