Before you call
When heat pump replacement makes sense
Installation and replacement decisions are usually about comfort, reliability, and operating cost. The right plan depends on how your current system is performing now, not just its age.
- The current system is aging, unreliable, or facing another expensive repair.
- Energy bills keep climbing while comfort stays uneven from room to room.
- You want a cleaner, quieter, more efficient setup before peak season hits.
Service details
The overview below explains how this service works, common problems we see, and what Sacramento homeowners should expect before scheduling.
Heat pump technology has advanced dramatically in the past decade. Today's inverter-driven systems run 20–40% more efficiently than units installed in 2010–2015 — and with current SMUD rebate programs, the payback period is short.
Signs Your Heat Pump Is Ready for Replacement
- Age 12+ years — Efficiency degrades significantly after 12–15 years of operation
- Rising energy bills — If your bills have increased without a change in usage habits
- R-22 refrigerant — Systems using the now-banned R-22 refrigerant cannot be legally recharged and should be replaced
- Frequent repairs — Two or more service calls in the past two years is a strong replacement signal
- Can't maintain temperature — If the system runs constantly without reaching your setpoint
- Compressor failure — Compressor replacement on an older system often costs as much as a full replacement
From Old to New: The Replacement Process
We handle everything — including disposal of your old system and filing for any utility rebates you qualify for. PULSE is a SMUD and PG&E approved contractor, which streamlines rebate processing. See current SMUD rebates for amounts.
Efficiency Gains You Can Expect
| Old System SEER | New System SEER | Annual Savings |
|---|---|---|
| 10 SEER | 18 SEER | ~40% |
| 13 SEER | 18 SEER | ~25% |
| 16 SEER | 20 SEER+ | ~20% |
Estimates based on average Sacramento cooling and heating usage.
What's Included in a PULSE Heat Pump Replacement
A complete heat pump replacement by PULSE includes:
- Removal and disposal of old outdoor unit and air handler (or coil)
- New matched system installation per manufacturer specs
- Refrigerant line set replacement or inspection and leak-test of existing lines
- Electrical disconnect and thermostat check (new smart thermostat available)
- Permit pulling and final inspection coordination (required in Sacramento County)
- System commissioning — refrigerant charge verification, airflow check, and test in both heating and cooling modes
- Filing SMUD/PG&E rebate paperwork on your behalf
Heat Pump Brands We Install
We install systems from all major manufacturers:
- Carrier — Infinity and Performance series
- Lennox — XC and SL series
- Trane — XV and XR series
- Rheem / Ruud — EcoNet-enabled systems
- Daikin — DX series and Fit systems
- Mitsubishi — Hyper-Heating INVERTER® for cold-climate performance
We are not captive to a single brand. We recommend based on your home's load, your budget, and available utility rebates — not on dealer margins.
